Rujukan Laman

Know your account rules upfront

Salon Prive BJ, Age of Egypt and Football Studio sit behind one account agreement that explains account access, wallet use and fair use before you enter the lobby.

Malaysia account termsWallet rulesGame access clausesSupport contacts

Explore Lobby Read FAQ

Clear terms before wallet activity

mykaya Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions set the rules for creating your account, keeping your sign-in details safe, using the wallet, entering games and asking us to check a transaction. They apply when you access the lobby from Malaysia, including when you fund your wallet through Touch 'n

1
Go, GrabPay, Boost dan FPX. Access and eligibility depend on local law and are available where local law permits, so you should not use the service where doing so is not allowed. We may amend these terms when account controls, payment processing, game access or legal
2
duties change. When we make a material change, we place the revised terms on this page and the updated version applies from the stated effective time. If you keep using the account after that time, your continued use is treated as acceptance of the revised Terms
3
& Conditions.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Get help with your terms

Questions about the Terms & Conditions should come to us before you make a wallet action or enter a game round.

Live chat Use chat when a Terms & Conditions question affects current account access, a wallet action or game entry. Share the relevant clause number and we will point you to the rule that applies.

Email support Email works well for longer terms questions, change requests or transaction queries that need attachments. Send screenshots, reference IDs and your registered email so we can match the request to your account.

Account security team Contact the security team if the terms issue involves sign-in activity, device changes or possible account misuse. We may pause certain actions while we check ownership and protect your wallet record.

ACCOUNT CARE

Control your account records clearly

Our Terms & Conditions link account access, wallet records, cookies and security checks in one place so you can see why we request certain details.

Account data

We use your registration details to run the account, match wallet actions and answer support requests under the Terms & Conditions. If something is outdated, ask support to correct it after ownership checks.

Cookie use

Cookies help keep your session active, remember basic settings and detect unusual sign-in patterns. The terms explain that some cookies are needed for account access while others support service measurement.

Security checks

The terms allow us to verify sign-ins, device changes and withdrawal requests before releasing wallet activity. These checks reduce account misuse and keep a clear audit trail for disputed actions.

Record retention

We retain account and wallet records only for operational, dispute and legal reasons described in the Terms & Conditions. Retention periods may vary by record type, payment status and unresolved support matter.

Change requests

You may ask us to update contact details, correct profile records or check a wallet entry. We may request proof of ownership before changing anything tied to account access or payments.

Payment verification

Touch 'n Go, GrabPay, Boost dan FPX entries are checked against wallet records before we treat them as complete. Withdrawal requests may need matching account details and extra checks under the terms.

Your Terms & Conditions questions answered

This section explains common Terms & Conditions points in plain language, including account access, payment handling, data requests, game availability and how to reach us. It does not replace the full terms above, but it helps you decide what to check before opening or using your account.

They apply when you create an account, sign in, use the wallet, enter game areas or contact support about your account. Access and eligibility depend on local law and are available where local law permits.

Yes. We may update the terms when account controls, wallet processing, game access or legal duties change. The revised version appears on this page, and continued account use after the effective time means acceptance.

The terms explain that payment entries must match our wallet records before they are treated as complete. We may check reference IDs, account ownership and transaction status before applying credits or processing withdrawals.

Game access can depend on account status, technical availability, region rules and local law. If a title such as Medusa, Aviator or Football Studio is unavailable, the terms explain how access may be restricted.

You can ask us to correct contact details or profile records tied to your account. For wallet-linked changes, we may request proof of ownership so the Terms & Conditions are applied safely.

Send the account email, transaction reference, time, game name and screenshots if available. We compare your request against system records and payment status, then reply through the support channel used for the case.

Use live chat for current access issues and email for longer questions or attachments. If the matter involves sign-in safety, device changes or wallet misuse, ask for the account security team.

Know your account rules upfront

Get help with your terms

Control your account records clearly

Account data

Cookie use

Security checks

Record retention

Change requests

Payment verification

Your Terms & Conditions questions answered

01 When do these Terms & Conditions apply?

02 Can the Terms & Conditions change later?

03 What rules apply to Touch 'n Go, GrabPay, Boost dan FPX?

04 How do the terms affect game access?

05 What account details can I ask to change?

06 How are disputes handled under the terms?

07 Who should I contact about these terms?

Related Pages